What are the delivery charges?Delivery charge varies with each Purchase depending on delivery location.
Our products ship to various countries and the cost of delivery would vary accordingly.
For deliveries in India, Supervek offers free delivery.
What is the estimated delivery time?Estimated delivery time is dependent on the following factors
Product’s availability at our warehouseThe destination to which you want the order shipped to
Orders within India are normally delivered within 3-5Business days.
For items listed as “In Stock”, we will mention the delivery time based on your country and pincode (in India, usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.
Shipments made to countries other than India can take anywhere between 1 to 8 weeks depending on delivery location. You will be informed of estimated delivery time at the time of checkout.
'Preorder' or 'Forthcoming'Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it’s official release. The Preorder duration varies from item to item. Once known, release time and date is mentioned.
'Permanently Discontinued'This product is no longer available because it is obsolete and/or its production has been discontinued.
'Out of Print'This product is not available because it is no longer being published and has been permanently discontinued.
What locations do you ship to?
Our aim is to ship Supervek products to every country in the world. Happiness, art, love, and friendship have no boundaries – why should our designs have any?
We ship to most countries in the world. Please reach out to us at firstname.lastname@example.org if you have any queries about shipping to your country.
ORDERS AND RETURNS
How do I order my favourite Super-Wallets?
Browse Supervek.com for designs, or use the Search feature
Add your selected designs to the shopping cart. You can add more than one.
Proceed to checkout and enter your shipping details. You can create your own account to save time on each order, or proceed with a guest account
Select suitable payment option
Relax and wait to receive home delivery of your Super-Wallets as per your order
Tell the whole world about your awesome new Super-Wallets through Facebook, Instagram or Snapchat
What Payment options do you have?
You can pay for your purchase online through net-banking, credit cards,debit cards and Paytm. If you make a purchase for delivery in India, we also provide COD facility.
Is it necessary to have an account on Supervek.com to shop on Supervek?
No, you can always make your purchases through a guest account. However, we advise you to create your own account to keep a track of your favourite designs, our new collections and to save time in entering your shipping details for each purchase.
What is your Return Policy?
At Supervek, our aim is to ensure your complete satisfaction with our products. As an attempt to achieve that, we have ensured that we give you complete information on the super-wallet and the material to you on our website. This way, you can get a very clear understanding of the product and features. If in the rare event that you are not satisfied and wish to return any purchase made from our website, you can return it to us. We will process a refund after deducting our shipping and handling costs of Rs90/-. Please note that all return requests will be accepted up to 3 days from the date of delivery. We initiate a refund once we have received the Super-wallet in at our warehouse and our team has ensured that it is in good condition. Refunds typically take 7-10 business days to reflect in your bank account once initiated. All items purchased on sale are final sale and cannot be returned or exchanged. Please note, we do not accept return or replacement requests for products that are damaged by user negligence.